Dispute Resolution (Mediation)

​The Mediation Unit is responsible for a statutorily required process for resolving workers’ compensation benefit disputes prior to the need for filing with the Workers’ Compensation Court (WCC). Parties in dispute meet with impartial mediators in a confidential, nonbinding conference in an attempt to find resolution. Conference results range from complete resolution/agreement between the parties to negotiated settlement of the claim. If the process is not successful in resolving the issues, a written recommendation is provided and the parties are free to pursue the matter at the WCC.​

Contact Information

Workers Compensation Claims Assistance Bureau
Mediation Unit
P.O. Box 1728
Helena, MT 59624-1728
Kay Henry
(406) 444-6534