Dispute Resolution (Mediation)

The Dispute Resolution Section performs the statutorily required process for resolving workers’ compensation benefit disputes prior to filing with the Workers’ Compensation Court (WCC). Parties in dispute meet with impartial mediators in a confidential, nonbinding conference to find resolution. Conference results range from complete resolution/agreement between the parties to negotiated settlement of the claim. If the process is not successful in resolving the issues, a written recommendation is provided. The parties are then free to pursue the matter at the Workers' Compensation Court.

Workers' Compensation Mediation Administrative Rules Updates (Effective 8/6/22)

Mailing Address:
Dispute Resolution Section
PO Box 8011
Helena, MT 59604

Workers' Compensation Mediators

  • Jennifer Hepfner
  • Wendy Jackson
  • Steve Scholl
  • Carissa Stahly
  • Marie Wilcox

Claimant and Insurer Information

Mediation FAQs for Claimants
Mediation Guide for Insurers

Mediation Petition Form

Notice:  Under Montana law, parties must attempt to resolve their disputes BEFORE seeking mediation.  Mediation is required in most cases before a petition may be filed in the Workers' Compensation Court.  If you have not attempted to resolve your difference with the respondent as required by law, the mediator may be asked to vacate or postpone the conference.  To avoid this, make sure you have done the following before filing this petition:

(1) Tell the respondent, in writing, what you want and why you think you are entitled to it.

(2) Give the respondent 15 working days to respond to your request.  You may file for mediation sooner if your request is denied before 15 working days have passed.

Back To Top