Claims Assistance
The Workers' Compensation Section ensures compliance with the Workers' Compensation Act relating to benefits and claims. The section works closely with adjusting companies handling workers' compensation claims to ensure compliance with statutes and administrative rules.
The section works with injured workers to better help them understand the workers’ compensation system and answer their questions. The section works as a liaison between the injured worker and their adjusting company, regulates attorney fees and works directly with both Insurers and claimant attorneys.
The section is responsible for the administration of the Claims Examiner Certification process, which includes an examination, a two year certification and renewal process, oversees continuing education requirements, and manages qualifications for instructors.
The section administers the Stay at Work/Return to Work (SAW/RTW) program, which works with injured workers, employers, insurers, and health care providers to expedite the process of returning an injured worker to work as soon as is possible. In situations where the insurer cannot be identified, the program will provide the assistance.
Contact Information
Claims Compliance Specialists
- Lindi Mandy (lmandy@mt.gov or 406-444-6537)
- Mike Bartow (MBartow@mt.gov or 406-444-6535)
- Nick Turnage (nick.turnage@mt.gov or 406-444-1523)
UEF Claims Examiners
- Cindy Zimmerman (cindy.zimmerman@mt.gov or 406-444-1752)
- Lindi Mandy (lmandy@mt.gov or 406-444-6537)
- Mike Bartow (MBartow@mt.gov or 406-444-6535)
- Nick Turnage (nick.turnage@mt.gov or 406-444-1523)
Medical Regulations
- Celeste Ackerman (celeste.ackerman@mt.gov or 406-444-6604)
Claims Examiner Certification
- Nikki Hartman (nhartman@mt.gov or 406-444-7751)
Attorney Fee Agreements
- Lacy Silvan (lacy.silvan@mt.gov or 406-444-6649)
5 Year Petitions to Reopen Closed Medical Benefits
- Celeste Ackerman (celeste.ackerman@mt.gov or 406-444-6604)
Worker's Compensation Section Manager
- Jason Swant (DLIERDBP&S@mt.gov or 406-444-6543)